Orders ship about two to three weeks from purchase. All orders placed via Fab.com have a 3-8 week turn around time. This is the production time only. Once your order is created shipping times will vary. Generally it takes about 2-4 days transit time for orders shipping within the United States and 10-14 business days outside the United States. Rush orders are available, please contact us for details.
We except Paypal and Credit Card payments. You will be directed to Paypal to pay for your items where you can choose to use a credit card or your Paypal Account. If you prefer, please contact me to place your order over the phone at 619 850 8423.
Items will be shipped out within 3 weeks after you place your order (unless you have placed your order though Fab.com, which will ship out within 3-8 weeks). We ship USPS Priority Mail and First Class. Monkeys Always Look is not responsible for any damages or lost items during shipment. If you are concerned about your package getting lost, stolen or damaged during shipment I strongly suggest that you insure your purchase. Please contact us for rates. Customers outside the United States please take note that we are not not responsible for any duties, taxes or customs fees, they are the sole responsibility of the buyer.
We want you to be happy with your purchase.
Each time is handmade here in our studio in San Diego, California. We do our very best to make them as perfect as possible, but please know that any flaws are just character and a sure sign that these were done with love and by hand.
Please contact us for any reason you are not satisfied with your purchase. If you do want to return the item you are responsible for the return shipping. Returns on custom items (including rings) are not accepted (sorry).
Personalization on rings and silverware will be made exactly as written and provided by the customer. Errors made based on customers' submissions are not refundable.
We always recommend going to any jewelry store and asking to have your finger sized. Any jewelry store will do it free of charge. But if you are anything like us going to the mall sounds like a horrible idea. There are a couple more reliable ways to size your finger for a ring.
1. You can purchase a reusable ring sizer in the shop here.
2. You can also measure the inner diameter of an existing ring then use the ring chart here to find out your size.
Please don't hesitate to contact us if you have any questions.